Terms & Conditions
We provide e-mail support to setup and adjust your printer to our material. Results might vary with different printers and needs a fair amount of trials. But we want you to get the best results out of our material and will support you to get there. Nevertheless sometimes things fail, this is how we make up for our mistakes:
We fully replace any faulty/defective or unprintable material with an equal amount of material. This includes transport damage, any material inconsistencies or material that is out of tolerances.
We refund the full material and shipping cost should we not be able to get the material to print on your printer.
We accept returns of unused full spools within 30 days after purchase for any reason.